Accessibility Statement Effective Date: August 18, 2025 Last Updated: August 19.2025 Diamond State Double Date Transportation Services (“we,” “our,” or “us”) is committed to ensuring that our website, booking system, and transportation services are accessible to all individuals, including people with disabilities. We believe in equal access for everyone and are actively working to meet or exceed the requirements of the Americans with Disabilities Act (ADA) and the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.

 

Our Accessibility Efforts. We take the following steps to ensure accessibility:* Designing our website with straightforward, consistent navigation and text readability.* Providing text alternatives for non-text content such as images and icons.* Ensuring our booking forms and payment systems can be used with a keyboard or assistive technology.* Maintaining color contrast for better visibility.* Offering alternative communication methods for individuals who cannot access our website.

 

Transportation Accessibility: We are committed to providing accessible transportation options where possible, including:* Accommodating service animals as defined by the ADA.* Assisting passengers with boarding and exiting vehicles when requested.* Providing reasonable modifications to policies and services to ensure accessibility.* Offering booking assistance by phone or email for customers unable to book online.

 

Ongoing Improvements: We continuously review and test our website and services to identify and remove barriers to accessibility. When updates are made, we strive to maintain compliance with accessibility standards.

 

Feedback and Assistance: If you experience any difficulty accessing our website, booking system, or transportation services, we want to help. Please get in touch with us so we can provide assistance and improve our accessibility: Diamond State Double Date Transportation Services, 600 N Broad Street, Suite 5 # 414, Middletown, DE 19709. Phone: 302-223-9506 Email: diamondstatedoubledatellc@gmail.com